Frequently Asked Questions
Our on site management team is readily accessible and available six days a week to assist residents and prospects. We pride ourselves on being responsive, approachable, and present within the community, ensuring that questions, concerns, and service needs are addressed in a timely and professional manner.
At The Carolinian, we have an on-site maintenance team ready to assist! Submit a maintenance request through the online portal or get in contact with the office to ensure the request is addressed as quickly as possible.
No, your presence is not required while a service technician completes a work order. Our maintenance team can access your apartment and complete the service during business hours. We do ask that any pets are secured and that the area needing attention is accessible to help ensure the work can be completed efficiently.
To get assistance as quickly as possible, place a work order through the online portal or contact our team of management professionals.
If you find yourself locked out during business hours, stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, you can call our emergency maintenance line
Yes, parking is available for residents at The Carolinian. We offer convenient on site parking throughout the community for residents and their guests, with select garages available as an additional option.
The Carolinian offers a variety of thoughtfully designed amenities to enhance your lifestyle, including a resort style pool, a fully equipped fitness center with a dedicated stretch room, and a putting area for recreation. Residents also enjoy a clubhouse and pool house available for gatherings, a recovery room with massage chairs, and beautifully maintained outdoor spaces. The community is pet friendly with a pet park and pet spa, and no breed restrictions.
Yes, The Carolinian is a pet friendly community. We welcome your furry companions and offer amenities such as a pet park and pet spa for their enjoyment. We also do not have breed restrictions, making it an inclusive environment for a wide range of pets.
Each apartment at The Carolinian is equipped with a full suite of modern, energy efficient appliances, including a stainless steel refrigerator, electric range, microwave, dishwasher, and in home washer and dryer as a rentable option. These features are designed to provide both convenience and a seamless living experience.
Yes, we partner with a third party home furnishing company that can tailor furnishings to fit your needs. If you’re interested, just let us know and we’ll have their team reach out to you directly.
Applications are typically processed within 24 hours once all required documents have been received. Our team works to ensure a smooth and timely approval process so you can move forward with confidence.
Residents at The Carolinian can conveniently pay rent online through the Bilt Rewards platform. Bilt makes the process simple and secure, while also allowing you to earn points on your rent payments that can be used for travel, fitness, and other rewards. It is a seamless way to manage your payments while getting added value each month.
Yes, renter’s insurance is required for all residents. You are welcome to provide your own policy through a carrier of your choice, or you may take advantage of our preferred insurance program through Assurant. This program meets the property requirement of $100,000 in liability coverage and also includes up to $10,000 in personal belongings coverage for just $14.50 per month for added convenience.
The property is Spectrum ready, with the box and router already installed in your apartment. Your home is fully set up for service, so all you need to do is create your account to get connected. You can request new service online or contact Spectrum Customer Solutions at 1-866-489-2669 for assistance.
If your situation changes, we offer buy-out options with a lease termination fee! When you need our assistance, please call our leasing team to discuss your options for leasing changes.
Utility setup at The Carolinian is simple. Water and sewer services are managed by the community and will be billed with your monthly rent. Residents will need to contact Wilson Energy to establish electric service and set up trash service payments prior to move-in. You can request service by phone or email, but it is often easiest to complete the process in person at 112 Goldsboro St. E., Wilson, NC 27894 (252-399-2200). A copy of your fully signed lease, including all leaseholders and the property manager, is required to complete account setup, so please have this ready before initiating service.
Public transportation options in the immediate Wilson area are somewhat limited compared to larger cities; however, services are available. Overall, while there is not a walkable bus stop network directly at the community, transportation services are available with planning and can accommodate a variety of needs.
The Carolinian is located within the Wilson County Schools district, which serves the surrounding Wilson area with a range of elementary, middle, and high school options.
The Carolinian is conveniently located just off US-264 along Raleigh Road Parkway, making it easy to access from surrounding areas. Whether you are coming from the Wake Forest area or nearby communities, simply take US-264 East toward Wilson. Once you arrive in Wilson, take the exit for Raleigh Road Parkway (NC-42) and turn onto Raleigh Rd Pkwy W. The Target will be located nearby within a major retail corridor.
For the most accurate, real-time directions, you can also use your preferred navigation app.
Residents at The Carolinian enjoy convenient access to a variety of nearby shopping options for everyday needs and retail. Popular spots include Target for groceries and general goods, as well as Harris Teeter for quick and convenient grocery shopping.
You can easily apply for an apartment online through our website at liveatthecarolinian.com. Simply select your desired floor plan, click “Apply Now,” and follow the step by step instructions to complete your application. If you have any questions along the way, our team is happy to assist.
Applicants are required to have a combined gross household income of at least 2.5 times the monthly rent. This helps ensure affordability and a comfortable living experience at The Carolinian.
Applicants at The Carolinian are evaluated based on a combination of factors to ensure a consistent and responsible resident experience. This includes meeting the income requirement of at least 2.5 times the monthly rent, a satisfactory credit history, positive rental history, and completion of a background screening. Additional criteria may apply, and our team is happy to walk you through the process and answer any questions you may have.
Income is verified through a secure third party platform called Nova Credit. This allows applicants to quickly and safely connect their financial information to confirm income as part of the application process.
Credit is evaluated as part of our standard screening process through a third party provider. We review overall credit history, including payment patterns and account standing, to determine eligibility. In some cases, applicants who do not fully meet the standard criteria may still have options available, such as qualifying with an additional deposit or through an approved guarantor program.
Renting your first apartment is an exciting step, and a little preparation goes a long way. Take some time to review your lease so you know what to expect, keep track of important dates like rent and utilities, and set a budget that works comfortably for you. Most importantly, don’t hesitate to reach out to your community team with any questions, we’re here to help and want your experience to be as smooth and enjoyable as possible.
Yes, whenever possible we are happy to accommodate tours of your future home prior to move in. If the apartment is available and ready to show, our team will coordinate a time for you to view it. In cases where the home is still occupied or being prepared, we can provide a similar model or floor plan to give you a clear idea of the layout and finishes.
We welcome both scheduled appointments and walk ins. While appointments are recommended to ensure a member of our team is readily available to assist you, we are open seven days a week and are always happy to accommodate walk ins whenever possible.
Yes, absolutely. We’re happy to accommodate quick or shortened tours if you’re short on time. We can tailor the experience to focus on what matters most to you and even skip amenities if needed to keep things efficient. Just be prepared to provide a valid ID prior to touring, as this is required for all visitors.
For the safety and security of our residents, team members, and community, we require a valid ID for all tours. This helps us maintain a secure environment while also ensuring a smooth and professional touring experience for everyone.
Before your move in, each apartment goes through a thorough preparation process to ensure it is clean, functional, and ready for you to enjoy. This includes a detailed professional cleaning, a full maintenance inspection, and completion of any needed repairs or touch ups. Our goal is to make sure your new home is in excellent condition and move in ready on day one.
The Carolinian is designed to offer a peaceful and comfortable living environment. While normal day to day sounds are expected in any community, we strive to maintain a quiet atmosphere and have policies in place to minimize excessive noise and respect all residents.
We encourage residents to make their space feel like home. You are welcome to decorate your apartment with personal touches such as artwork, furniture, and décor that reflect your style. We do ask that any modifications are done carefully to avoid damage and with prior approval, and that walls, fixtures, and surfaces are returned to their original condition at move out. If you have questions about specific items or ideas, our team is always happy to help guide you.
One of the perks of living at The Carolinian is the simplicity of our pricing. Aside from rent and your utilities, there are no additional required monthly fees. Our amenities are included for residents to enjoy, helping you get the most value out of your living experience without extra costs.
Subletting, including listing your apartment on platforms like Airbnb, is not permitted at The Carolinian. If you have questions about your lease or specific circumstances, we encourage you to speak with our team and we will be happy to assist.
Yes, our community observes quiet hours to help maintain a peaceful environment for all residents, typically from 10:00 PM to 7:00 AM. Our amenity spaces are available for all residents to enjoy and cannot be reserved or rented, as they are first come, first serve. We also host a variety of resident events in these spaces throughout the year.
Up front costs at The Carolinian are kept simple and transparent. At the time of signing, you can expect to pay your first month’s rent along with any applicable deposits or prorated rent, depending on your move in date. Application and administrative fees may also apply during the approval process. Our team is always happy to provide a clear breakdown of costs specific to your home prior to signing.
Move-in costs at The Carolinian Apartments include a $65 application fee per adult applicant and a $250 administrative fee. Security deposits typically range from $250 up to one month’s rent depending on screening results, but may be waived with approved credit. First month’s rent is due prior to move-in. For residents bringing pets, the one-time pet fee is $350 for one pet, $550 for two pets, and $750 for three pets.
Your rent includes complimentary alarm monitoring, pest control services, and access to our package locker system. Residents are responsible for registering their alarm with the city’s false alarm program prior to use.
Yes, the entire community is smoke free, including patios, breezeways, and all common areas, with the exception of designated smoking bench areas.
What makes The Carolinian Apartments different from other apartments in Wilson is our blend of luxury living and smart home technology in a modern resort style community. From keyless smart entry and upscale finishes to our resort style pool, 24 hour fitness center, package lockers, and resident events, we focus on creating an elevated living experience. Conveniently located near shopping, dining, and major employers, The Carolinian offers a modern lifestyle designed to make residents feel right at home.
Yes, The Carolinian Apartments offers a 24 hour fitness center for residents to enjoy at their convenience.
Yes, The Carolinian Apartments offers several coworking and work from home spaces throughout the community for residents to enjoy.
The Carolinian Apartments is located at 2050 Airport Blvd NW in Wilson, North Carolina, conveniently near shopping, dining, and major employers within the Wilson Marketplace area.
Residents at The Carolinian Apartments are conveniently located near major employers including Johnson & Johnson, Bridgestone, Fresenius Kabi, Collins Aerospace, Truist, and Wilson Medical Center.
Residents at The Carolinian Apartments are conveniently located near several parks including Belle Meade Park, Toisnot Park, and Wilson Botanical Gardens.
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